Support
Here you will find details of support, warranty and answers to some common questions. There is also a contact form if you have any other questions.
Alternatively you can send an email to [email protected] or use the support forum which is hosted by AVSIM.COM, one of the busiest and best known flight simulation web sites in the world.
You will need to register to write on the forums, but the site and forums are accessible to read without registering.
Faqs
Fulcrum Sim products are available through the webstore.
Fulcrum Sim accepts PayPal and all major credit and debit cards.
Fulcrum Sim products are all built to be as compatible as possible with all flight simulator software:
Microsoft Flight Simulator, X-Plane, Lockheed Martin Prepar3d, Microsoft Flight Simulator X (FSX), Aerofly FS2, FSUIPC
The device connects as a standard USB joystick device and does not require any drivers. It is compatible with Windows 10, Linux and Macintosh. It will work with any software that accepts a USB joystick input.
Fulcrum Sim ships worldwide.
Shipping costs are individually calculated based on your shipping address at the time of ordering and are displayed in your basket before you checkout.
All items are fully insured and tracked.
VAT for UK customers is charged at 20% and is automatically added at the time of sale. All other countries do not pay tax, duty or VAT at time of purchase although you may be charged import tax or sales tax at arrival in your own country.
Fulcrum Sim provides a 2 year warranty on all products from the date of purchase. For full details please see our Sale of Goods Terms and Conditions
For more details on our refund policy please see our Sale of Goods Terms and Conditions