Support

Here you will find details of support, warranty and answers to some common questions. There is also a contact form if you have any direct questions for us.

Alternatively you can email directly at enquiries@fulcrumsim.com or use our support forum which is hosted by AVSIM.COM, one of the busiest and best known flight simulation web sites in the world.

You will need to register to write on the forums, but the site and forums are accessible to read without registering.

Faqs

Fulcrum Simulator Controls products are available through our webstore.

Fulcrum Simulator Controls accepts PayPal and all major credit and debit cards.

Fulcrum Simulator Controls products are all built to be as compatible as possible with all flight simulator software:

Microsoft Flight Simulator, X-Plane, Lockheed Martin Prepar3d, Microsoft Flight Simulator X (FSX), Aerofly FS2, FSUIPC

The device connects as a standard USB joystick device and does not require any drivers. It is compatible with Windows 10, Linux and Macintosh.  It will work with any software that accepts a USB joystick input.

Fulcrum Simulator Controls ship worldwide using UPS.

Pricing is individually calculated based on your shipping address at time of checkout and displayed in your basket before you checkout.

All items are fully insured and tracked.

A signature is required by UPS on delivery.

Tax is added to the price at time of check out. UK and EU countries are charged 20% VAT. All other countries do not pay tax or VAT at time of purchase although you may be charged import tax or sales tax at arrival in your own country.

Fulcrum Simulator Controls provides a 2 year warranty on all of our products from the date of purchase. For full details please see our Sale of Goods Terms and Conditions

For more details on our refund policy please see our Sale of Goods Terms and Conditions

Contact Us

    • Use this contact form if you have any questions about our products. You can also email us directly at enquiries@fulcrumsim.com
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